Central Coast SBDCServing Monterey and San Benito Counties.
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*Webinar Wednesday: Creative Customer Retention Strategies

Wednesday, January 24, 2024 - 12:00pm to 1:00pm
Price: 
FREE
Host and SBDC director, Kelly Bearden will be joined by Claudia Newcorn, President of Acorn Enterprises Marketing. Newcorn will discuss five steps to building long-term customer relationships including ideas on how to retain clients, and actions to take without spending a lot of money. 
 
Newcorn is a speaker, trainer, consultant and coach with more than 35 years of business and marketing experience. She works with a variety of business owners and managers to develop successful marketing solutions, strategies, and plans tailored to each firm’s capabilities and needs. She is also author of the award-winning Amazon Best Seller, “Zipline to Success.” 
 
Economist Mark Evans, emeritus professor from CSUB will provide options for putting Social Security on sustainable footing. 
 
Bearden will begin the webinar with information on the IRS Employee Retention Credit Amnesty Program and how to qualify, and the Corporate Transparency Act and Beneficial Ownership Information (BOI) reporting. 
 
Questions from attendees will be taken.  
 
This marks the 306th episode of the weekly “Webinar Wednesday” business series that provides news and information helpful to employers and business owners. 
 
The CSU Bakersfield SBDC provides free one-on-one consulting to help small business owners. New and existing businesses can sign up for assistance by clicking here!
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Funded in part through a Cooperative Agreement with the U.S. Small Business Administration and a Grant with the Governor’s Office of Business and Economic Development. All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA or the Governor’s Office of Business and Economic Development. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the California SBDC closest to you.